FAQ

We Did not design all the designs that are placed on our site. Alot of those designs came from great creators talented, from varies places and locations. We do not claim any rights on them. We only offer a Print Service for them. Premade items could be based off of those designs and printed by us therefore giving us the right to sell the item itself , not the design. If any issues please contact us.

If you want to cancel your order, you can do so anytime within the first 24hrs. A refund will be submitted once order has been canceled. If you need to cancel order sometime after the print process has started please contact us. To Cancel a order you will need to contact us by messenger, whatsapp or phone or text!

Confirmation email Immediately after purchasing, Kraftspire sends a confirmation email. This email contains your order number and a direct link labeled "Order Status and Help". Save this email for easy access. Tracking your order To track your order, you can click on "Track Order" provided in the confirmation email. This will redirect you to a page where you can monitor the status of your order in real-time. Alternatively, you can find the order in your account. Direct communication Should you have any inquiries or require additional assistance, you have the option to communicate directly with the manufacturer. Click on "Contact" or "Message" on the order status page to initiate communication. Email updates Stay informed throughout the process with regular email updates. You will receive notifications once your order begins production and when your package has been dispatched for delivery to the email you used to place the order. These updates ensure you are aware of the latest updates regarding your order. Link You can also use the "Track order" link in the footer of the website or simply go to this link https://kraftspire.com/track-order

Are hours are 24/7. You can submit a order anytime and from there we will get things started. Mainly printing can happen during those hours, and replying to messages can vary.-

Customer satisfaction is our top priority. If you’re not satisfied with the final product, please contact us to discuss the issue. We offer revisions or refunds according to our return and refund policy.

We take confidentiality and intellectual property rights very seriously. All client designs are kept strictly confidential and are only used for the purpose of the print job. We do not claim any ownership of your designs.

Yes, We have a deliveryman that can deliver your item with a small fee to local zip codes in our area. Those can 1 42301 2 42330 3 42347 4 42320 If you are within 25 to 30 miles of 42320 and feel that should be a delivery area please contact us. Purchases over a certain amount can include free delivery!

At this time, we only ship within The United States, with hopes of being able to ship internationally soon to follow!

Yes, we offer discounts for bulk orders and repeat customers. The discount structure varies, so please contact us for more information.

The cost is based on several factors including the volume of material used, print time, the complexity of the design, and the type of material selected. Contact us for a detailed quote.

Yes, we offer design assistance services. Our team can help you create a new design from scratch or modify an existing model. Contact us for a consultation and quote.

If you have your own files you would like us to print, You can contact us by email, contact page, whatsapp, facebook , or messenger to make Arrangements. You can also get a quote on the print service for said file/item.

We offer a wide range of materials, including PLA, ABS, PETG, , TPU, and more specialized materials like metal and wood-fill filaments. Material selection depends on the desired properties of your final product such as strength, flexibility, and heat resistance. For Resin crafts Clear resin.